HOTEL PAGODA (hereinafter referred to as “the Hotel”) recognizes the importance of protecting personal information and is committed to ensuring that all guests can use our services with confidence. We handle personal information in accordance with the following policy.

 

■ Purpose of Use of Personal Information

The Hotel collects personal information such as name, address, telephone number, and email address when guests make reservations or inquiries. This information is used solely for the following purposes:

Reservation acceptance and management

Responding to inquiries

Sending informational materials such as brochures

Personal information will not be used for any other purposes.
Information provided on the guest registration card at check-in, as required by the Ryokan Business Act, is also used strictly within the scope necessary for hotel operations.

 

■ Management of Personal Information

The Hotel takes appropriate security measures to prevent unauthorized access, loss, leakage, alteration, or damage to personal information and strives to keep such information accurate and up to date.

 

■ Disclosure, Correction, and Deletion

Upon request from the guest, the Hotel will disclose, correct, update, or delete personal information in accordance with applicable laws and regulations.

 

■ Provision to Third Parties

The Hotel will not provide or disclose personal information to third parties without the guest’s consent, except in the following cases:

When required by law

When necessary to protect life, property, or public safety

When outsourcing operations to service providers (with appropriate supervision and contractual obligations)

 

■ Personal Information on This Website

The Hotel respects the privacy of website users and implements appropriate security measures to protect personal information obtained through the website.

 

■ Use of Cookies

This website may use cookies to improve user convenience and analyze website usage. Cookies do not collect sensitive information such as passwords or credit card details.
Users may disable cookies through their browser settings; however, some website functions may not operate properly if cookies are disabled.

 

■ Disclaimer and Policy Changes

While the Hotel makes every effort to protect personal information, complete security cannot be guaranteed due to the nature of internet communications.
By using this website, users are deemed to have agreed to this Privacy Policy.
The Hotel reserves the right to revise this policy without prior notice.

 

■ Compliance with Laws

The Hotel complies with all applicable laws and regulations regarding personal information and continuously reviews and improves its privacy protection practices.

 

Effective Date: August 1, 2014
HOTEL PAGODA